Best for collecting Net Promoter Score┬«
Trial: 14 days
Starts from: $29.00 per month
Best for: small, medium, big companies.
Promoter.io is a users' feedback solution focusing on Net Promoter Score┬« collection and analytics. It enables you to easily collect the data about how likely customers are to recommend your product to other people.
Automate feedback processes
Analyze and use the feedback data
Integrate with other cloud tools
Collect feedback through e-mail forms
Manage multiple feedback campaigns
Manage your contacts and their satisfaction
up to 150 surveys per month
up to 750 surveys per month
up to 2500 surveys per month
"With Promoter.io, you can ask two questions on every survey you send out; this short survey is used to determine your net promoter score (NPS) and to encourage more customers to respond. In addition to offering short surveys, the software lets you customize your campaign emails, but it provides email templates as a base. While multiple languages are not supported, the software does provide expert tips as you go to help you. An intuitive dashboard is provided, which shows you your NPS score, the survey status and trending keywords used by your customers when giving verbatim feedback. You can export all of this data as needed."