Promoter.io | Users' feedback | Pricing, Features, Integrations, Reviews

Trial: 14 days

Starts from: $29.00 per month

Best for: small, medium, big companies.

Promoter.io is a users' feedback solution focusing on Net Promoter Score® collection and analytics. It enables you to easily collect the data about how likely customers are to recommend your product to other people.

  • Automate feedback processes

    Automate feedback processes
  • Analyze and use the feedback data

    Analyze and use the feedback data
  • Integrate with other cloud tools

    Integrate with other cloud tools
  • Collect feedback through e-mail forms

    Collect feedback through e-mail forms
  • Manage multiple feedback campaigns

    Manage multiple feedback campaigns
  • Manage your contacts and their satisfaction

    Manage your contacts and their satisfaction

Pricing

Hobby

$29

monthly

$276

yearly

up to 150 surveys per month

Starter

$49

monthly

$468

yearly

up to 750 surveys per month

Pro

$99

monthly

$948

yearly

up to 2500 surveys per month

What can this app do?

  • Creating feedback window with pre-defined answers is available in Promoter.io
    Personalizing a feedback window with single or multiple choice pre-defined answers.
    Creating feedback window with pre-defined answers
  • Creating feedback window with open questions is available in Promoter.io
    Setting up a window to enable visitors to provide their full written answer.
    Creating feedback window with open questions
  • Collecting users' feedback through emails is available in Promoter.io
    Option to manage the mailing process of feedback requests and answers.
    Collecting users' feedback through emails
  • Collecting Net Promoter Score┬« is available in Promoter.io
    Collecting users' opinion about how likely they are to recommend your product to other users.
    Collecting Net Promoter Score®
  • Creating separate landing pages with surveys is available in Promoter.io
    Creating more detailed surveys displayed on separate landing pages.
    Creating separate landing pages with surveys
  • Customizing the outlook of your feedback window is available in Promoter.io
    Changing the colors or layout of your feedback window displayed at your website.
    Customizing the outlook of your feedback window
  • Managing the action plan, based on feedback is available in Promoter.io
    Scheduling particular actions to be performed based on users' or visitors' feedback.
    Managing the action plan, based on feedback
  • Triggering feedback request based on user's actions is available in Promoter.io
    Setting up rules to be triggering feedback popups depending on the user's activity, e.g. willingness to exit the website.
    Triggering feedback request based on user's actions
  • Creating feedback surveys for mobile applications is available in Promoter.io
    Setting up feedback surveys for iOS/Android apps.
    Creating feedback surveys for mobile applications
  • Organizing customer's proposals into feedback forum is available in Promoter.io
    An organized forum of customers' proposals for new functionalities or proposed changes.
    Organizing customer's proposals into feedback forum

Easily integrates with

  • GetResponse is available in Promoter.io GetResponse
  • Hubspot is available in Promoter.io Hubspot
  • Intercom is available in Promoter.io Intercom
  • MailChimp is available in Promoter.io MailChimp
  • Pipedrive is available in Promoter.io Pipedrive
  • Salesforce is available in Promoter.io Salesforce
  • Zendesk Chat is available in Promoter.io Zendesk Chat
  • Zapier is available in Promoter.io Zapier

Review

"With Promoter.io, you can ask two questions on every survey you send out; this short survey is used to determine your net promoter score (NPS) and to encourage more customers to respond. In addition to offering short surveys, the software lets you customize your campaign emails, but it provides email templates as a base. While multiple languages are not supported, the software does provide expert tips as you go to help you. An intuitive dashboard is provided, which shows you your NPS score, the survey status and trending keywords used by your customers when giving verbatim feedback. You can export all of this data as needed."

Source: toptenreviews.com

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