Best for free unlimited operators
Starts from: $free per month
Best for: small, medium companies.
Tawk.to is a completely free live chat solution, you can use to provide a real-time support to your visitors. For $0 you can get advanced functionality like a ticketing system, users behavior monitoring, chat surveys as well as desktop and mobile app. For an additional charge, you can remove Tawk.to branding, as well as use extra features which lets you share a screen with visitors or provide video chats. With Tawk.to, you can also outsource the chat support to external agents.
Some benefits of having Tawk.to live chat tool are:
Cons of using Tawk.to live chat are:
Tawk.to is a free live chat software. It means that you can use core application for no charge. No there's no a catch. Tawk.to revenue model based on selling ads-on such as the option to remove Tawk.to branding. Removing branding cost $15 per month or $144 for the annual subscription. Video chat and Screensharing add-on, which cost $49 per month or $348 annually.
Option to outsource your chat handling to external agents is available in a few packages:
Despite being free Tawk.to offers rich functionality such as:
Tawk.to integrates with some popular services:
Website building - allows you to embed Tawk.to window on your website using plug-in.
E-commerce - you can embed chat on your store page using a plug-in.
What’s pretty amazing is that Tawk.to is a completely free software with no premium plans available. You just take the provided code and paste it into the body of your website and you are ready to go. Paulina Bielewicz, pickSaaS.com
Chat with your visitors using chat window
Use mobile applications to respond
Customize your chat window
Have a quick glance at your website's visitors' behavior
Use emoji in your conversations
no tawk.to branding in chat window
per hour of work
Voice chat / Video chat / Screensharing