Best for user's experience / e-commerce businesses
Trial: 30 days
Starts from: $19.00 per month
Best for: small, medium, big companies.
LiveChat is a popular live chat software which might be especially useful for e-commerce companies as it provides advanced goal/sales tracking functions. It is also known for its user-friendliness.
Let customer engage through a chat window at your website
Respond visitors with your web platform
Use dedicated mobile applications to respond on the go
Use ticketing system to serve your customers better
Collect customers' feedback to improve the quality of your services
Customize your chat window
Use advanced analytics
Quickly see previous conversations' history
Well-developed but pricey tool, flexible for different size of enterprises, especially useful to e-commerce businesses.