Olark | Live Chat | Pricing, Features, Integrations, Reviews

Best for customer surveys

Trial: 14 days

Starts from: $free per month

Best for: small companies.

Olark is a very simple and transparently priced live chat software with neatly looking design and well-prepared standardized customer surveys.

  • Analyze traffic and chat's performance

    Analyze traffic and chat's performance
  • Customize the look of your chat

    Customize the look of your chat
  • Set automatic messages

    Set automatic messages
  • Set chat only when you're available

    Set chat only when you're available
  • Get more insight about your visitors

    Get more insight about your visitors
  • Integrate with other services

    Integrate with other services
  • Chat with visitors through a website's chat window

    Chat with visitors through a website's chat window

What can this app do?

  • Responding on the go with native mobile applications is available in Olark
    Native Android / iOS apps
    Responding on the go with native mobile applications
  • Responding quickly with native desktop applications is available in Olark
    Native Windows / Mac applications
    Responding quickly with native desktop applications
  • Managing complex customer cases through tickets is available in Olark
    Ticketing system enables you to easily create cases with particular customers to be resolved later
    Managing complex customer cases through tickets
  • Analyzing the performance of your conversations is available in Olark
    Analysis of performance of chat operators, conversations' statistics, etc.
    Analyzing the performance of your conversations
  • Analyzing the satisfaction of your visitors is available in Olark
    Rating enables you to collect feedback about satisfaction of your visitors from chat operator's service
    Analyzing the satisfaction of your visitors
  • Sending automated messages at particular moment is available in Olark
    Setting automatic chat messages to be triggered on specific conditions (e.g. visitor visits pricing page -> he receives auto chat message whether he needs help in price estimation)
    Sending automated messages at particular moment
  • Automatically translating the conversation's language is available in Olark
    Automatic translation of conversations in different languages through Google translate
    Automatically translating the conversation's language
  • Co-browsing the website with the visitor is available in Olark
    Function enabling screen sharing with visitor and browsing through website together
    Co-browsing the website with the visitor
  • Chatting with your visitors through video is available in Olark
    Video conversation through chat window
    Chatting with your visitors through video
  • Sharing files between you and your visitor is available in Olark
    Upload of files between visitor and operator
    Sharing files between you and your visitor
  • Recording the behavior of your website's visitors is available in Olark
    Video recording of visitor's behavior during his visit at your website
    Recording the behavior of your website's visitors
  • Setting up a chatbot to respond automatically is available in Olark
    Artificial intelligence helping you in customer requests
    Setting up a chatbot to respond automatically
  • Automating your marketing activities is available in Olark
    Automating your marketing activities, e.g. mailing, sms, chat depending on your customers' activity
    Automating your marketing activities
  • Storing data about visitors / organizing them into leads is available in Olark
    Contact list enabling you to collect and store information about your visitors
    Storing data about visitors / organizing them into leads

Easily integrates with

  • 3DCart is available in Olark 3DCart
  • Big Cartel is available in Olark Big Cartel
  • Big Commerce is available in Olark Big Commerce
  • Blogger is available in Olark Blogger
  • CoreCommerce is available in Olark CoreCommerce
  • Desk.com is available in Olark Desk.com
  • Drupal is available in Olark Drupal
  • Facebook is available in Olark Facebook
  • GetResponse is available in Olark GetResponse
  • Google Analytics is available in Olark Google Analytics
  • Google Tag Manager is available in Olark Google Tag Manager
  • Highrise is available in Olark Highrise
  • Hubspot is available in Olark Hubspot
  • JIRA is available in Olark JIRA
  • Joomla! is available in Olark Joomla!
  • Magento is available in Olark Magento
  • Mailchimp is available in Olark Mailchimp
  • Microsoft Dynamics is available in Olark Microsoft Dynamics
  • Nutshell is available in Olark Nutshell
  • Opencart is available in Olark Opencart
  • Presta Shop is available in Olark Presta Shop
  • Salesforce is available in Olark Salesforce
  • Segment is available in Olark Segment
  • Shopify is available in Olark Shopify
  • Slack is available in Olark Slack
  • Squarespace is available in Olark Squarespace
  • Tumblr is available in Olark Tumblr
  • Twitter is available in Olark Twitter
  • Volusion is available in Olark Volusion
  • Weebly is available in Olark Weebly
  • WIX is available in Olark WIX
  • Wordpress is available in Olark Wordpress
  • Zapier is available in Olark Zapier
  • Zendesk is available in Olark Zendesk
  • Zoho is available in Olark Zoho

Pricing

Free

Free

monthly

1 operator / max 20 chats per month

Premium

$17

monthly

$180

yearly

per operator

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