Intercom | Live Chat | Pricing, Features, Integrations, Reviews

Best for lead tracking

Trial: 14 days

Starts from: $106.00 per month

Best for: medium, big companies.

Intercom is an advanced customer messaging tool to identify and qualify leads. It also acts as a marketing automation platform enabling you to set specific chat, e-mail or SMS messages depending on users' activity.

  • Chat with visitors at your website

    Chat with visitors at your website
  • Respond your visitors through web platform

    Respond your visitors through web platform
  • Chat using dedicated iOS / Android app

    Chat using dedicated iOS / Android app
  • Continue conversations through e-mail

    Continue conversations through e-mail
  • Build relationship between you and your customers

    Build relationship between you and your customers
  • Analyze performance of your campaigns

    Analyze performance of your campaigns
  • Analyze the data

    Analyze the data
  • Get detailed information about your visitor while chatting

    Get detailed information about your visitor while chatting

What can this app do?

  • Responding on the go with native mobile applications is available in Intercom
    Native Android / iOS apps
    Responding on the go with native mobile applications
  • Responding quickly with native desktop applications is available in Intercom
    Native Windows / Mac applications
    Responding quickly with native desktop applications
  • Managing complex customer cases through tickets is available in Intercom
    Ticketing system enables you to easily create cases with particular customers to be resolved later
    Managing complex customer cases through tickets
  • Analyzing the performance of your conversations is available in Intercom
    Analysis of performance of chat operators, conversations' statistics, etc.
    Analyzing the performance of your conversations
  • Analyzing the satisfaction of your visitors is available in Intercom
    Rating enables you to collect feedback about satisfaction of your visitors from chat operator's service
    Analyzing the satisfaction of your visitors
  • Sending automated messages at particular moment is available in Intercom
    Setting automatic chat messages to be triggered on specific conditions (e.g. visitor visits pricing page -> he receives auto chat message whether he needs help in price estimation)
    Sending automated messages at particular moment
  • Automatically translating the conversation's language is available in Intercom
    Automatic translation of conversations in different languages through Google translate
    Automatically translating the conversation's language
  • Co-browsing the website with the visitor is available in Intercom
    Function enabling screen sharing with visitor and browsing through website together
    Co-browsing the website with the visitor
  • Chatting with your visitors through video is available in Intercom
    Video conversation through chat window
    Chatting with your visitors through video
  • Sharing files between you and your visitor is available in Intercom
    Upload of files between visitor and operator
    Sharing files between you and your visitor
  • Recording the behavior of your website's visitors is available in Intercom
    Video recording of visitor's behavior during his visit at your website
    Recording the behavior of your website's visitors
  • Setting up a chatbot to respond automatically is available in Intercom
    Artificial intelligence helping you in customer requests
    Setting up a chatbot to respond automatically
  • Automating your marketing activities is available in Intercom
    Automating your marketing activities, e.g. mailing, sms, chat depending on your customers' activity
    Automating your marketing activities
  • Storing data about visitors / organizing them into leads is available in Intercom
    Contact list enabling you to collect and store information about your visitors
    Storing data about visitors / organizing them into leads

Easily integrates with

  • 3DCart is available in Intercom 3DCart
  • Big Cartel is available in Intercom Big Cartel
  • Big Commerce is available in Intercom Big Commerce
  • Blogger is available in Intercom Blogger
  • CoreCommerce is available in Intercom CoreCommerce
  • Desk.com is available in Intercom Desk.com
  • Drupal is available in Intercom Drupal
  • Facebook is available in Intercom Facebook
  • GetResponse is available in Intercom GetResponse
  • Google Analytics is available in Intercom Google Analytics
  • Google Tag Manager is available in Intercom Google Tag Manager
  • Highrise is available in Intercom Highrise
  • Hubspot is available in Intercom Hubspot
  • JIRA is available in Intercom JIRA
  • Joomla! is available in Intercom Joomla!
  • Magento is available in Intercom Magento
  • Mailchimp is available in Intercom Mailchimp
  • Microsoft Dynamics is available in Intercom Microsoft Dynamics
  • Nutshell is available in Intercom Nutshell
  • Opencart is available in Intercom Opencart
  • Presta Shop is available in Intercom Presta Shop
  • Salesforce is available in Intercom Salesforce
  • Segment is available in Intercom Segment
  • Shopify is available in Intercom Shopify
  • Slack is available in Intercom Slack
  • Squarespace is available in Intercom Squarespace
  • Tumblr is available in Intercom Tumblr
  • Twitter is available in Intercom Twitter
  • Volusion is available in Intercom Volusion
  • Weebly is available in Intercom Weebly
  • WIX is available in Intercom WIX
  • Wordpress is available in Intercom Wordpress
  • Zapier is available in Intercom Zapier
  • Zendesk is available in Intercom Zendesk
  • Zoho is available in Intercom Zoho

Pricing

Lite

$106

monthly

for 250 tracked visitors

Standard

$165

monthly

for 250 tracked visitors

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