Drift | Live Chat | Pricing, Features, Integrations, Reviews

Best for AI bot / scheduling meetings

No trial

Starts from: $free per month

Best for: small, medium companies.

Drift is a conversational marketing platform, helping businesses communicate with their customers with live chat and automated marketing campaigns. Drift focuses on tracking your leads and contacts and on setting up a personalized communication. It also allows you to create a chatbot responsible for handling customer requests and lets your customers schedule meetings with company's representative using a simple calendar.

  • Let Drift's bot assist you in handling requests

    Let Drift's bot assist you in handling requests
  • Assist your customers using web platform

    Assist your customers using web platform
  • Respond with your mobile application

    Respond with your mobile application
  • Have constant access to information about your visitors

    Have constant access to information about your visitors
  • Integrate with other services including Slack

    Integrate with other services including Slack

What can this app do?

  • Responding on the go with native mobile applications is available in Drift
    Native Android / iOS apps
    Responding on the go with native mobile applications
  • Responding quickly with native desktop applications is available in Drift
    Native Windows / Mac applications
    Responding quickly with native desktop applications
  • Managing complex customer cases through tickets is available in Drift
    Ticketing system enables you to easily create cases with particular customers to be resolved later
    Managing complex customer cases through tickets
  • Analyzing the performance of your conversations is available in Drift
    Analysis of performance of chat operators, conversations' statistics, etc.
    Analyzing the performance of your conversations
  • Analyzing the satisfaction of your visitors is available in Drift
    Rating enables you to collect feedback about satisfaction of your visitors from chat operator's service
    Analyzing the satisfaction of your visitors
  • Sending automated messages at particular moment is available in Drift
    Setting automatic chat messages to be triggered on specific conditions (e.g. visitor visits pricing page -> he receives auto chat message whether he needs help in price estimation)
    Sending automated messages at particular moment
  • Automatically translating the conversation's language is available in Drift
    Automatic translation of conversations in different languages through Google translate
    Automatically translating the conversation's language
  • Co-browsing the website with the visitor is available in Drift
    Function enabling screen sharing with visitor and browsing through website together
    Co-browsing the website with the visitor
  • Chatting with your visitors through video is available in Drift
    Video conversation through chat window
    Chatting with your visitors through video
  • Sharing files between you and your visitor is available in Drift
    Upload of files between visitor and operator
    Sharing files between you and your visitor
  • Recording the behavior of your website's visitors is available in Drift
    Video recording of visitor's behavior during his visit at your website
    Recording the behavior of your website's visitors
  • Setting up a chatbot to respond automatically is available in Drift
    Artificial intelligence helping you in customer requests
    Setting up a chatbot to respond automatically
  • Automating your marketing activities is available in Drift
    Automating your marketing activities, e.g. mailing, sms, chat depending on your customers' activity
    Automating your marketing activities
  • Storing data about visitors / organizing them into leads is available in Drift
    Contact list enabling you to collect and store information about your visitors
    Storing data about visitors / organizing them into leads

Easily integrates with

  • 3DCart is available in Drift 3DCart
  • Big Cartel is available in Drift Big Cartel
  • Big Commerce is available in Drift Big Commerce
  • Blogger is available in Drift Blogger
  • CoreCommerce is available in Drift CoreCommerce
  • Desk.com is available in Drift Desk.com
  • Drupal is available in Drift Drupal
  • Facebook is available in Drift Facebook
  • GetResponse is available in Drift GetResponse
  • Google Analytics is available in Drift Google Analytics
  • Google Tag Manager is available in Drift Google Tag Manager
  • Highrise is available in Drift Highrise
  • Hubspot is available in Drift Hubspot
  • JIRA is available in Drift JIRA
  • Joomla! is available in Drift Joomla!
  • Magento is available in Drift Magento
  • Mailchimp is available in Drift Mailchimp
  • Microsoft Dynamics is available in Drift Microsoft Dynamics
  • Nutshell is available in Drift Nutshell
  • Opencart is available in Drift Opencart
  • Presta Shop is available in Drift Presta Shop
  • Salesforce is available in Drift Salesforce
  • Segment is available in Drift Segment
  • Shopify is available in Drift Shopify
  • Slack is available in Drift Slack
  • Squarespace is available in Drift Squarespace
  • Tumblr is available in Drift Tumblr
  • Twitter is available in Drift Twitter
  • Volusion is available in Drift Volusion
  • Weebly is available in Drift Weebly
  • WIX is available in Drift WIX
  • Wordpress is available in Drift Wordpress
  • Zapier is available in Drift Zapier
  • Zendesk is available in Drift Zendesk
  • Zoho is available in Drift Zoho

Pricing

Personal

Free

monthly

per user / 100 contacts

Standard

$50

monthly

per user / 1k contacts + Data enrichment/live view + $25 per each additional user

Pro

$400

monthly

per user / 1k contacts + automated bot + $40 per each additional user

Premium

$1500

monthly

per user / 10k contacts + Dedicated Manager + $80 per additional user

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